landing-api/app/Filament/Resources/Applications/Pages/ViewApplication.php

<?php

declare(strict_types=1);

namespace App\Filament\Resources\Applications\Pages;

use App\Filament\Resources\Applications\ApplicationResource;
use App\Filament\Resources\Applications\Tables\ApplicationsTable;
use App\Models\Application;
use App\Models\ApplicationReply;
use App\Models\ReplyTemplate;
use App\Support\Inbox\Replier;
use Filament\Actions\Action;
use Filament\Actions\DeleteAction;
use Filament\Actions\ForceDeleteAction;
use Filament\Actions\RestoreAction;
use Filament\Forms\Components\Select;
use Filament\Forms\Components\Textarea;
use Filament\Forms\Components\TextInput;
use Filament\Notifications\Notification;
use Filament\Resources\Pages\ViewRecord;
use Illuminate\Support\Facades\Auth;

class ViewApplication extends ViewRecord
{
    protected static string $resource = ApplicationResource::class;

    protected function getHeaderActions(): array
    {
        return [
            // Answering is the point of the record, so the reply is the first
            // button rather than something to copy out of the page.
            // Answering is the point of the record, so the reply is the first
            // button: a template to start from, edited here, and sent — by
            // this application when it can send mail, or handed to the
            // person's own mail program with the text already written.
            Action::make('reply')
                ->label(__('panel.applications.actions.reply'))
                ->icon('heroicon-o-envelope')
                ->color('primary')
                ->authorize('update')
                ->modalHeading(fn (Application $record) => __('panel.replies.heading', ['name' => $record->name]))
                ->modalDescription(fn () => Replier::canSendMail() ? __('panel.replies.sends') : __('panel.replies.hands_over'))
                ->modalSubmitActionLabel(fn () => Replier::canSendMail() ? __('panel.replies.send') : __('panel.replies.open_mail'))
                ->schema([
                    Select::make('template_id')
                        ->label(__('panel.replies.fields.template'))
                        ->options(fn (Application $record) => ReplyTemplate::query()->for($record->kind)->pluck('name', 'id')->all())
                        ->placeholder(__('panel.replies.no_template'))
                        ->live()
                        ->afterStateUpdated(function (?string $state, callable $set, Application $record): void {
                            $template = $state ? ReplyTemplate::find($state) : null;

                            if ($template !== null) {
                                $text = $template->renderFor($record, Auth::user());
                                $set('subject', $text['subject']);
                                $set('body', $text['body']);
                            }
                        }),

                    TextInput::make('subject')
                        ->label(__('panel.replies.fields.subject'))
                        ->default(fn (Application $record) => __('panel.applications.reply_subject', ['subject' => $record->subject()], $record->locale))
                        ->required()
                        ->maxLength(255),

                    Textarea::make('body')
                        ->label(__('panel.replies.fields.body'))
                        ->helperText(fn (Application $record) => __('panel.replies.in_language', [
                            'language' => config("locales.supported.{$record->locale}.native", $record->locale),
                        ]))
                        ->required()
                        ->rows(12),
                ])
                ->action(function (Application $record, array $data, $livewire): void {
                    $reply = Replier::reply($record, $data['subject'], $data['body'], Auth::user());

                    if ($reply->channel === ApplicationReply::MAILTO) {
                        $livewire->js('window.location.href = '.json_encode(Replier::mailto($record, $data['subject'], $data['body'])));
                    }

                    Notification::make()
                        ->title($reply->channel === ApplicationReply::MAIL ? __('panel.replies.sent') : __('panel.replies.recorded'))
                        ->success()
                        ->send();
                }),

            // The way it always worked: an empty message in your own mail
            // program, for an answer that fits no template.
            Action::make('reply_elsewhere')
                ->label(__('panel.replies.elsewhere'))
                ->icon('heroicon-o-arrow-top-right-on-square')
                ->color('gray')
                ->url(fn (Application $record) => 'mailto:'.$record->email.'?subject='
                    .rawurlencode(__('panel.applications.reply_subject', [
                        'subject' => $record->subject(),
                    ])))
                ->openUrlInNewTab(),

            Action::make('notes')
                ->label(__('panel.applications.actions.notes'))
                ->icon('heroicon-o-pencil-square')
                ->color('gray')
                ->authorize('update')
                ->schema([
                    Textarea::make('notes')
                        ->label(__('panel.applications.fields.notes'))
                        ->helperText(__('panel.applications.fields.notes_hint'))
                        ->rows(6),
                ])
                ->fillForm(fn (Application $record) => ['notes' => $record->notes])
                ->action(function (Application $record, array $data): void {
                    // Notes are outside the model's fillable list on purpose —
                    // nothing arriving from the public form may ever land in
                    // them — so they are written explicitly here.
                    $record->forceFill(['notes' => $data['notes']])->save();

                    Notification::make()
                        ->title(__('panel.applications.saved'))
                        ->success()
                        ->send();
                }),

            ...ApplicationsTable::statusActions(),

            DeleteAction::make(),
            RestoreAction::make(),
            ForceDeleteAction::make(),
        ];
    }
}