diff --git a/apps/api/openapi.json b/apps/api/openapi.json
index c66a27f..4ef4d23 100644
--- a/apps/api/openapi.json
+++ b/apps/api/openapi.json
@@ -8399,6 +8399,217 @@
           "Webhooks"
         ]
       }
+    },
+    "/api/projects/{project}/export.csv": {
+      "get": {
+        "description": "UTF-8 with BOM. Cells that a spreadsheet would run as a formula start with a quote mark.",
+        "operationId": "TransferController_exportCsv",
+        "parameters": [
+          {
+            "name": "project",
+            "required": true,
+            "in": "path",
+            "description": "Project id or key",
+            "schema": {
+              "example": "WEB",
+              "type": "string"
+            }
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "The CSV file"
+          },
+          "400": {
+            "description": "Invalid input",
+            "content": {
+              "text/csv": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "401": {
+            "description": "Missing or rejected Pireon token",
+            "content": {
+              "text/csv": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "403": {
+            "description": "Not a member of the project (or not allowed)",
+            "content": {
+              "text/csv": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "404": {
+            "description": "Not found",
+            "content": {
+              "text/csv": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          }
+        },
+        "security": [
+          {
+            "pireon-oauth": []
+          },
+          {
+            "pireon": []
+          },
+          {}
+        ],
+        "summary": "Every ticket of the project as CSV",
+        "tags": [
+          "Import and export"
+        ]
+      }
+    },
+    "/api/projects/{project}/import": {
+      "post": {
+        "description": "TaskStream export or Jira CSV export, up to 5 MB and 2000 rows. Types, statuses and people are matched by id or name; the rest falls back with a warning. With dryRun=true nothing is created.",
+        "operationId": "TransferController_importCsv",
+        "parameters": [
+          {
+            "name": "project",
+            "required": true,
+            "in": "path",
+            "description": "Project id or key",
+            "schema": {
+              "example": "WEB",
+              "type": "string"
+            }
+          },
+          {
+            "name": "dryRun",
+            "required": false,
+            "in": "query",
+            "description": "Only tell what would be created",
+            "schema": {
+              "default": false,
+              "allOf": [
+                {
+                  "$ref": "#/components/schemas/Object"
+                }
+              ]
+            }
+          }
+        ],
+        "requestBody": {
+          "required": true,
+          "content": {
+            "multipart/form-data": {
+              "schema": {
+                "type": "object",
+                "properties": {
+                  "file": {
+                    "type": "string",
+                    "format": "binary"
+                  }
+                },
+                "required": [
+                  "file"
+                ]
+              }
+            }
+          }
+        },
+        "responses": {
+          "200": {
+            "description": "",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/ImportReportDto"
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Invalid input",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "401": {
+            "description": "Missing or rejected Pireon token",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "403": {
+            "description": "Not a member of the project (or not allowed)",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "404": {
+            "description": "Not found",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "409": {
+            "description": "Someone changed it at the same time: retry",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          },
+          "422": {
+            "description": "Business rule (e.g. a transition the workflow forbids)",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/ApiErrorDto"
+                }
+              }
+            }
+          }
+        },
+        "security": [
+          {
+            "pireon-oauth": []
+          },
+          {
+            "pireon": []
+          }
+        ],
+        "summary": "Create tickets from a CSV (owners and admins)",
+        "tags": [
+          "Import and export"
+        ]
+      }
     }
   },
   "info": {
@@ -11491,6 +11702,78 @@
             "description": "Paused webhooks get nothing"
           }
         }
+      },
+      "ImportLineDto": {
+        "type": "object",
+        "properties": {
+          "line": {
+            "type": "number",
+            "description": "Line of the file (the header is 1)"
+          },
+          "reason": {
+            "type": "string"
+          },
+          "message": {
+            "type": "string"
+          }
+        },
+        "required": [
+          "line"
+        ]
+      },
+      "ImportReportDto": {
+        "type": "object",
+        "properties": {
+          "format": {
+            "type": "string",
+            "enum": [
+              "taskstream",
+              "jira"
+            ]
+          },
+          "dryRun": {
+            "type": "boolean",
+            "description": "Nothing was created: a preview"
+          },
+          "rows": {
+            "type": "number",
+            "description": "Rows that become tickets"
+          },
+          "created": {
+            "type": "number"
+          },
+          "keys": {
+            "example": [
+              "WEB-41",
+              "WEB-42"
+            ],
+            "type": "array",
+            "items": {
+              "type": "string"
+            }
+          },
+          "skipped": {
+            "type": "array",
+            "items": {
+              "$ref": "#/components/schemas/ImportLineDto"
+            }
+          },
+          "warnings": {
+            "type": "array",
+            "items": {
+              "$ref": "#/components/schemas/ImportLineDto"
+            }
+          }
+        },
+        "required": [
+          "format",
+          "dryRun",
+          "rows",
+          "created",
+          "keys",
+          "skipped",
+          "warnings"
+        ]
       }
     }
   }
diff --git a/apps/mcp/src/app/api/taskstream.schema.ts b/apps/mcp/src/app/api/taskstream.schema.ts
index 29908d1..74c0686 100644
--- a/apps/mcp/src/app/api/taskstream.schema.ts
+++ b/apps/mcp/src/app/api/taskstream.schema.ts
@@ -1209,6 +1209,46 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/api/projects/{project}/export.csv": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Every ticket of the project as CSV
+         * @description UTF-8 with BOM. Cells that a spreadsheet would run as a formula start with a quote mark.
+         */
+        get: operations["TransferController_exportCsv"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/api/projects/{project}/import": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Create tickets from a CSV (owners and admins)
+         * @description TaskStream export or Jira CSV export, up to 5 MB and 2000 rows. Types, statuses and people are matched by id or name; the rest falls back with a warning. With dryRun=true nothing is created.
+         */
+        post: operations["TransferController_importCsv"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
 }
 export type webhooks = Record<string, never>;
 export interface components {
@@ -2226,6 +2266,30 @@ export interface components {
             /** @description Paused webhooks get nothing */
             active?: boolean;
         };
+        ImportLineDto: {
+            /** @description Line of the file (the header is 1) */
+            line: number;
+            reason?: string;
+            message?: string;
+        };
+        ImportReportDto: {
+            /** @enum {string} */
+            format: "taskstream" | "jira";
+            /** @description Nothing was created: a preview */
+            dryRun: boolean;
+            /** @description Rows that become tickets */
+            rows: number;
+            created: number;
+            /**
+             * @example [
+             *       "WEB-41",
+             *       "WEB-42"
+             *     ]
+             */
+            keys: string[];
+            skipped: components["schemas"]["ImportLineDto"][];
+            warnings: components["schemas"]["ImportLineDto"][];
+        };
     };
     responses: never;
     parameters: never;
@@ -8051,4 +8115,147 @@ export interface operations {
             };
         };
     };
+    TransferController_exportCsv: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description Project id or key */
+                project: string;
+            };
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description The CSV file */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content?: never;
+            };
+            /** @description Invalid input */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "text/csv": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Missing or rejected Pireon token */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "text/csv": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Not a member of the project (or not allowed) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "text/csv": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Not found */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "text/csv": components["schemas"]["ApiErrorDto"];
+                };
+            };
+        };
+    };
+    TransferController_importCsv: {
+        parameters: {
+            query?: {
+                /** @description Only tell what would be created */
+                dryRun?: components["schemas"]["Object"];
+            };
+            header?: never;
+            path: {
+                /** @description Project id or key */
+                project: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "multipart/form-data": {
+                    /** Format: binary */
+                    file: string;
+                };
+            };
+        };
+        responses: {
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ImportReportDto"];
+                };
+            };
+            /** @description Invalid input */
+            400: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Missing or rejected Pireon token */
+            401: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Not a member of the project (or not allowed) */
+            403: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Not found */
+            404: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Someone changed it at the same time: retry */
+            409: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ApiErrorDto"];
+                };
+            };
+            /** @description Business rule (e.g. a transition the workflow forbids) */
+            422: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ApiErrorDto"];
+                };
+            };
+        };
+    };
 }
diff --git a/docs/01-vision-general.md b/docs/01-vision-general.md
index 9daeeb0..ccb1079 100644
--- a/docs/01-vision-general.md
+++ b/docs/01-vision-general.md
@@ -2,36 +2,37 @@
 
 ## Qué resuelve
 
-| Necesidad           | Cómo se resuelve                                                                                                                                                          |
-| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
-| 🐛 Bugs             | Tickets de tipo `BUG` con prioridad, área y etiquetas                                                                                                                     |
-| 🌍 Públicos         | Un proyecto público se puede leer sin iniciar sesión (web, GraphQL y REST): tablero, tickets, comentarios, releases, actividad y estadísticas; «Explorar» los lista       |
-| 🗑️ Borrar           | El propietario borra un proyecto confirmando su clave; tickets, comentarios, releases y enlaces desde otros proyectos se borran en cascada (sagas) y la clave queda libre |
-| 🧩 Configuración    | Cada proyecto tiene sus estados (con categoría, color y motivo obligatorio), transiciones, tipos de ticket y áreas; lo usado se archiva, no se borra                      |
-| 🎨 Cambios de UI    | Tipo `UI_CHANGE` con enlace al frame de Figma (validado contra `figma.com`)                                                                                               |
-| ⚙️ Features         | Tipo `FEATURE` siguiendo el workflow completo                                                                                                                             |
-| 🧪 QA               | Por defecto, `READY_FOR_QA → IN_QA → DONE / QA_FAILED`; fallar QA exige un motivo                                                                                         |
-| 🚀 Releases         | Versiones a las que se asignan tickets; no se publican con tickets sin terminar (salvo forzando)                                                                          |
-| 📝 Notas de versión | Borrador en Markdown con los tickets terminados por tipo, editable y copiable, también tras publicar                                                                      |
-| 👥 Asignaciones     | Solo a miembros del proyecto; panel de carga por persona                                                                                                                  |
-| 💬 Comentarios      | Decisiones y explicaciones dentro del ticket, con `@menciones`; el autor edita, el admin modera                                                                           |
-| 🔎 Vistas           | El tablero se filtra por texto, persona (o sin asignar), tipo, prioridad, área y release; los filtros se guardan como vistas propias o compartidas con el proyecto        |
-| 🚦 WIP y carriles   | Límite de trabajo en curso por estado (la columna se marca al pasarse) y tablero agrupable por persona, épica, prioridad o tipo                                           |
-| 🎲 Estimación       | Puntos por ticket (escala 0-1-2-3-5-8-13-21) en la ficha, las tarjetas, las columnas y el backlog; velocidad por sprint y aviso si un sprint planificado supera la media  |
-| 🏃 Sprints          | Iteraciones con fechas y objetivo, una en curso por proyecto, con burndown (tickets o puntos) y traspaso de lo pendiente al cerrar                                        |
-| 📋 Backlog          | Lo pendiente de empezar, en el orden en que se va a coger; se reordena arrastrando y el tablero sigue ese orden                                                           |
-| 🗺️ Hoja de ruta     | Las épicas en el tiempo (fecha de inicio y límite), con los sprints y las releases como referencias                                                                       |
-| 🧩 Desglose         | Épicas → tickets → subtareas (tres niveles), con su progreso; y una checklist dentro de cada ticket para los pasos pequeños                                               |
-| 👀 Seguir           | Cualquier miembro sigue los tickets que le interesan; quien comenta, los sigue solo                                                                                       |
-| 🔔 Avisos           | Campana con lo que te concierne (asignaciones, cambios de estado, QA fallido, comentarios), en vivo y opcionalmente por correo                                            |
-| 📎 Adjuntos         | Capturas, logs y vídeos en el ticket o bajo un comentario; arrastrar, elegir o pegar con Ctrl+V; miniaturas de las imágenes                                               |
-| 🔗 Relaciones       | `BLOCKS`, `DEPENDS_ON`, `TESTS`, `DUPLICATES`, `RELATES_TO`, también entre proyectos (FE ↔ BE ↔ QA)                                                                     |
-| 🌿 Git              | Webhook para GitHub, Gitea o GitLab: commits, ramas y pull requests que nombran un ticket (WEB-12) aparecen en su ficha                                                   |
-| 📡 Webhooks         | Un POST firmado (HMAC-SHA256) a otro sistema cuando pasa algo: tickets, comentarios, releases, sprints; con prueba y último envío                                         |
-| 🏠 Inicio           | «Mi trabajo»: mis tickets en todos los proyectos, por categoría (QA fallidos primero), lo que espera QA, próximas releases e «Ir a…» por clave                            |
-| 📊 Seguimiento      | Panel con contadores, flujo por estado, el equipo con sus tickets abiertos (enlaza a su tablero), feed de actividad e historial por ticket                                |
-| 📈 Estadísticas     | Creados vs. resueltos, flujo acumulado, burnup de releases, tiempos de ciclo y entrega, tasa de fallo en QA y resueltos por persona                                       |
-| ⚡ Tiempo real      | Tablero, comentarios, actividad, releases y membresías se actualizan solos (GraphQL subscriptions)                                                                        |
+| Necesidad            | Cómo se resuelve                                                                                                                                                          |
+| -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
+| 🐛 Bugs              | Tickets de tipo `BUG` con prioridad, área y etiquetas                                                                                                                     |
+| 🌍 Públicos          | Un proyecto público se puede leer sin iniciar sesión (web, GraphQL y REST): tablero, tickets, comentarios, releases, actividad y estadísticas; «Explorar» los lista       |
+| 🗑️ Borrar            | El propietario borra un proyecto confirmando su clave; tickets, comentarios, releases y enlaces desde otros proyectos se borran en cascada (sagas) y la clave queda libre |
+| 🧩 Configuración     | Cada proyecto tiene sus estados (con categoría, color y motivo obligatorio), transiciones, tipos de ticket y áreas; lo usado se archiva, no se borra                      |
+| 🎨 Cambios de UI     | Tipo `UI_CHANGE` con enlace al frame de Figma (validado contra `figma.com`)                                                                                               |
+| ⚙️ Features          | Tipo `FEATURE` siguiendo el workflow completo                                                                                                                             |
+| 🧪 QA                | Por defecto, `READY_FOR_QA → IN_QA → DONE / QA_FAILED`; fallar QA exige un motivo                                                                                         |
+| 🚀 Releases          | Versiones a las que se asignan tickets; no se publican con tickets sin terminar (salvo forzando)                                                                          |
+| 📝 Notas de versión  | Borrador en Markdown con los tickets terminados por tipo, editable y copiable, también tras publicar                                                                      |
+| 👥 Asignaciones      | Solo a miembros del proyecto; panel de carga por persona                                                                                                                  |
+| 💬 Comentarios       | Decisiones y explicaciones dentro del ticket, con `@menciones`; el autor edita, el admin modera                                                                           |
+| 🔎 Vistas            | El tablero se filtra por texto, persona (o sin asignar), tipo, prioridad, área y release; los filtros se guardan como vistas propias o compartidas con el proyecto        |
+| 🚦 WIP y carriles    | Límite de trabajo en curso por estado (la columna se marca al pasarse) y tablero agrupable por persona, épica, prioridad o tipo                                           |
+| 🎲 Estimación        | Puntos por ticket (escala 0-1-2-3-5-8-13-21) en la ficha, las tarjetas, las columnas y el backlog; velocidad por sprint y aviso si un sprint planificado supera la media  |
+| 🏃 Sprints           | Iteraciones con fechas y objetivo, una en curso por proyecto, con burndown (tickets o puntos) y traspaso de lo pendiente al cerrar                                        |
+| 📋 Backlog           | Lo pendiente de empezar, en el orden en que se va a coger; se reordena arrastrando y el tablero sigue ese orden                                                           |
+| 🗺️ Hoja de ruta      | Las épicas en el tiempo (fecha de inicio y límite), con los sprints y las releases como referencias                                                                       |
+| 🧩 Desglose          | Épicas → tickets → subtareas (tres niveles), con su progreso; y una checklist dentro de cada ticket para los pasos pequeños                                               |
+| 👀 Seguir            | Cualquier miembro sigue los tickets que le interesan; quien comenta, los sigue solo                                                                                       |
+| 🔔 Avisos            | Campana con lo que te concierne (asignaciones, cambios de estado, QA fallido, comentarios), en vivo y opcionalmente por correo                                            |
+| 📎 Adjuntos          | Capturas, logs y vídeos en el ticket o bajo un comentario; arrastrar, elegir o pegar con Ctrl+V; miniaturas de las imágenes                                               |
+| 🔗 Relaciones        | `BLOCKS`, `DEPENDS_ON`, `TESTS`, `DUPLICATES`, `RELATES_TO`, también entre proyectos (FE ↔ BE ↔ QA)                                                                     |
+| 🌿 Git               | Webhook para GitHub, Gitea o GitLab: commits, ramas y pull requests que nombran un ticket (WEB-12) aparecen en su ficha                                                   |
+| 📡 Webhooks          | Un POST firmado (HMAC-SHA256) a otro sistema cuando pasa algo: tickets, comentarios, releases, sprints; con prueba y último envío                                         |
+| 📦 Importar/exportar | Todos los tickets a CSV; importar un CSV propio o una exportación de Jira, con vista previa de lo que se va a crear                                                       |
+| 🏠 Inicio            | «Mi trabajo»: mis tickets en todos los proyectos, por categoría (QA fallidos primero), lo que espera QA, próximas releases e «Ir a…» por clave                            |
+| 📊 Seguimiento       | Panel con contadores, flujo por estado, el equipo con sus tickets abiertos (enlaza a su tablero), feed de actividad e historial por ticket                                |
+| 📈 Estadísticas      | Creados vs. resueltos, flujo acumulado, burnup de releases, tiempos de ciclo y entrega, tasa de fallo en QA y resueltos por persona                                       |
+| ⚡ Tiempo real       | Tablero, comentarios, actividad, releases y membresías se actualizan solos (GraphQL subscriptions)                                                                        |
 
 Los **usuarios no se gestionan aquí**: vienen del servidor de identidad **Pireon**
 ([Swagger](https://oauth.pireon.dev/api/documentation)). TaskStream gestiona proyectos, membresías y roles por
diff --git a/docs/03-api.md b/docs/03-api.md
index a551b89..99dead2 100644
--- a/docs/03-api.md
+++ b/docs/03-api.md
@@ -175,6 +175,13 @@ stateDiagram-v2
 secreto>`. El secreto solo se muestra al crearlo. Se reintenta a los 2 y 10 s (no ante un 4xx), con 5 s de espera
   máxima; se guarda el último envío. Salen en segundo plano y no son duraderos: si la API se reinicia a mitad, ese
   envío se pierde. No llaman a direcciones privadas salvo con `WEBHOOKS_ALLOW_PRIVATE=true`.
+- **Importar y exportar**: `GET /api/projects/{project}/export.csv` da todos los tickets (UTF-8 con BOM; las celdas
+  que una hoja de cálculo ejecutaría como fórmula empiezan por `'`). `POST /api/projects/{project}/import` (owners y
+  admins, multipart `file`, hasta 5 MB y 2000 filas) lee ese mismo CSV o una exportación CSV de Jira: tipos, estados y
+  personas se buscan por id o por nombre (los de Jira por su significado: _Story_ → Feature, _Highest_ → crítica,
+  categoría _In Progress_ → primer estado en curso…), lo que no encaja se queda con un valor por defecto y un aviso, y
+  los padres se reconstruyen al final. Con `dryRun=true` solo se cuenta lo que se crearía. Cada ticket importado es una
+  creación normal (con sus eventos), en el estado que traía si está activo.
 - **Límite WIP**: cada estado puede tener `wipLimit` (1-999) en la configuración del proyecto. Es un aviso, no un
   bloqueo: la API acepta pasarse y el tablero marca la columna.
 - **Sprints**: los planifica y gestiona quien administra el proyecto (owner o admin); mete tickets cualquier miembro.
@@ -499,6 +506,7 @@ Proyectos y tickets se pueden indicar por **id o por clave** (`WEB`, `WEB-12`).
 | Adjuntos    | `POST /api/issues/{issue}/attachments` (multipart: `file` y opcional `commentId`), `GET/DELETE /api/issues/{issue}/attachments/{id}`                                                                                                                                                                                                       |
 | Releases    | `GET /api/me/releases` (próximas), `GET/POST /api/projects/{project}/releases`, `GET/PATCH /api/releases/{id}`, `PUT …/notes`, `GET …/notes/draft`, `…/progress`, `…/burnup`, `…/issues`, `POST …/publish`, `POST …/archive`                                                                                                               |
 | Explorar    | `GET /api/explore/projects` (proyectos públicos, sin token)                                                                                                                                                                                                                                                                                |
+| Importar    | `GET /api/projects/{project}/export.csv`, `POST /api/projects/{project}/import?dryRun=` (multipart `file`)                                                                                                                                                                                                                                 |
 | Webhooks    | `GET /api/webhook-events`, `GET/POST /api/projects/{project}/webhooks`, `PATCH/DELETE /api/outgoing-webhooks/{id}`, `POST …/test`                                                                                                                                                                                                          |
 | Git         | `GET/POST/DELETE /api/projects/{project}/git-integration`, `POST /api/webhooks/git/{project}` (lo llama el host de Git)                                                                                                                                                                                                                    |
 | Sistema     | `GET /api/health`, `GET /api/auth/config`, `POST /api/auth/token`, `POST /api/webhooks/pireon`                                                                                                                                                                                                                                             |
diff --git a/libs/api/tracker/application/src/index.ts b/libs/api/tracker/application/src/index.ts
index 08cf93c..d2a2196 100644
--- a/libs/api/tracker/application/src/index.ts
+++ b/libs/api/tracker/application/src/index.ts
@@ -13,6 +13,8 @@ export * from './lib/saved-filters.service';
 export * from './lib/sprints.service';
 export * from './lib/git.service';
 export * from './lib/webhooks.service';
+export * from './lib/transfer.service';
+export * from './lib/transfer/import-export';
 export * from './lib/webhooks/webhooks';
 export * from './lib/webhooks/webhook-events';
 export * from './lib/git/git';
diff --git a/libs/api/tracker/application/src/lib/commands/create-issue.command-handler.ts b/libs/api/tracker/application/src/lib/commands/create-issue.command-handler.ts
index ec62248..edb1d10 100644
--- a/libs/api/tracker/application/src/lib/commands/create-issue.command-handler.ts
+++ b/libs/api/tracker/application/src/lib/commands/create-issue.command-handler.ts
@@ -49,6 +49,7 @@ export class CreateIssueCommandHandler
         title: command.title,
         reporterId: command.actorId,
         assigneeId: command.assigneeId,
+        status: command.initialStatus,
       },
       workflow,
     );
diff --git a/libs/api/tracker/application/src/lib/commands/create-issue.command.ts b/libs/api/tracker/application/src/lib/commands/create-issue.command.ts
index 83cb00c..bfb22c5 100644
--- a/libs/api/tracker/application/src/lib/commands/create-issue.command.ts
+++ b/libs/api/tracker/application/src/lib/commands/create-issue.command.ts
@@ -14,6 +14,8 @@ export class CreateIssueCommand extends Command<CommandResult> {
     public readonly releaseId?: string | null,
     /** Epic or ticket the new one breaks down. */
     public readonly parentId?: string | null,
+    /** Imports only: start in this (active) status instead of the first one. */
+    public readonly initialStatus?: string | null,
   ) {
     super();
   }
diff --git a/libs/api/tracker/application/src/lib/tracker-application.module.ts b/libs/api/tracker/application/src/lib/tracker-application.module.ts
index 70dfca6..3d84e7d 100644
--- a/libs/api/tracker/application/src/lib/tracker-application.module.ts
+++ b/libs/api/tracker/application/src/lib/tracker-application.module.ts
@@ -36,6 +36,8 @@ import { GitService } from './git.service';
 import { GIT_HANDLERS } from './git/git';
 import { WebhooksService } from './webhooks.service';
 import { WEBHOOK_HANDLERS } from './webhooks/webhooks';
+import { TransferService } from './transfer.service';
+import { TRANSFER_HANDLERS } from './transfer/import-export';
 
 /** Notifications: derived from events, kept and dismissed per person. */
 const NOTIFICATIONS = [
@@ -59,6 +61,7 @@ const SERVICES = [
   SprintsService,
   GitService,
   WebhooksService,
+  TransferService,
 ];
 
 /**
@@ -83,6 +86,7 @@ const SERVICES = [
     ...SAVED_FILTERS,
     ...GIT_HANDLERS,
     ...WEBHOOK_HANDLERS,
+    ...TRANSFER_HANDLERS,
   ],
   exports: SERVICES,
 })
diff --git a/libs/api/tracker/application/src/lib/transfer.service.ts b/libs/api/tracker/application/src/lib/transfer.service.ts
new file mode 100644
index 0000000..4eca8a9
--- /dev/null
+++ b/libs/api/tracker/application/src/lib/transfer.service.ts
@@ -0,0 +1,31 @@
+import { Injectable } from '@nestjs/common';
+import { CommandBus, QueryBus } from '@nestjs/cqrs';
+import {
+  ExportIssuesQuery,
+  ImportIssuesCommand,
+  ImportReport,
+} from './transfer/import-export';
+
+/** Tickets in and out as CSV (TaskStream's own, or a Jira export). */
+@Injectable()
+export class TransferService {
+  constructor(
+    private readonly commandBus: CommandBus,
+    private readonly queryBus: QueryBus,
+  ) {}
+
+  exportCsv(viewerId: string | null, projectId: string): Promise<string> {
+    return this.queryBus.execute(new ExportIssuesQuery(viewerId, projectId));
+  }
+
+  importCsv(
+    actorId: string,
+    projectId: string,
+    csv: string,
+    dryRun: boolean,
+  ): Promise<ImportReport> {
+    return this.commandBus.execute(
+      new ImportIssuesCommand(actorId, projectId, csv, dryRun),
+    );
+  }
+}
diff --git a/libs/api/tracker/application/src/lib/transfer/csv.ts b/libs/api/tracker/application/src/lib/transfer/csv.ts
new file mode 100644
index 0000000..fdb927d
--- /dev/null
+++ b/libs/api/tracker/application/src/lib/transfer/csv.ts
@@ -0,0 +1,52 @@
+/** RFC 4180 CSV: quotes, doubled quotes, line breaks inside fields, CRLF, BOM. */
+export function parseCsv(text: string): string[][] {
+  const rows: string[][] = [];
+  let row: string[] = [];
+  let field = '';
+  let quoted = false;
+  const input = text.replace(/^\uFEFF/, '');
+  for (let i = 0; i < input.length; i++) {
+    const char = input[i];
+    if (quoted) {
+      if (char === '"' && input[i + 1] === '"') {
+        field += '"';
+        i++;
+      } else if (char === '"') quoted = false;
+      else field += char;
+      continue;
+    }
+    if (char === '"') quoted = true;
+    else if (char === ',') {
+      row.push(field);
+      field = '';
+    } else if (char === '\n' || char === '\r') {
+      if (char === '\r' && input[i + 1] === '\n') i++;
+      row.push(field);
+      rows.push(row);
+      row = [];
+      field = '';
+    } else field += char;
+  }
+  if (field !== '' || row.length) {
+    row.push(field);
+    rows.push(row);
+  }
+  return rows.filter((r) => r.some((cell) => cell.trim() !== ''));
+}
+
+/**
+ * Text that a spreadsheet would run as a formula starts with a quote mark
+ * instead: an export must not become a way to run code on someone's machine.
+ */
+function cell(value: string | number | null | undefined): string {
+  let text = value === null || value === undefined ? '' : String(value);
+  if (/^[=+\-@\t\r]/.test(text)) text = `'${text}`;
+  return /[",\n\r]/.test(text) ? `"${text.replace(/"/g, '""')}"` : text;
+}
+
+/** CSV with a BOM, so spreadsheets read it as UTF-8. */
+export function toCsv(rows: (string | number | null | undefined)[][]): string {
+  return (
+    '\uFEFF' + rows.map((r) => r.map(cell).join(',')).join('\r\n') + '\r\n'
+  );
+}
diff --git a/libs/api/tracker/application/src/lib/transfer/import-export.ts b/libs/api/tracker/application/src/lib/transfer/import-export.ts
new file mode 100644
index 0000000..91f6636
--- /dev/null
+++ b/libs/api/tracker/application/src/lib/transfer/import-export.ts
@@ -0,0 +1,187 @@
+import {
+  Command,
+  CommandBus,
+  CommandHandler,
+  ICommandHandler,
+  IQueryHandler,
+  Query,
+  QueryHandler,
+} from '@nestjs/cqrs';
+import { BusinessRuleError } from '@task-stream/api/shared/domain';
+import {
+  DEFAULT_PROJECT_SETTINGS,
+  ProjectWorkflow,
+} from '@task-stream/api/tracker/domain';
+import { CommandResult } from '../commands/command-result';
+import { CreateIssueCommand } from '../commands/create-issue.command';
+import { SetIssueParentCommand } from '../commands/set-issue-parent.command';
+import { WriteAccess } from '../commands/write-access';
+import { FindIssuesRepository } from '../ports/find-issues.repository';
+import { FindProjectsRepository } from '../ports/find-projects.repository';
+import { ReadAccess } from '../queries/read-access';
+import { ImportFormat, exportIssuesCsv, planImport } from './transfer';
+
+/** A file is at most this many megabytes. */
+export const MAX_IMPORT_MB = 5;
+
+export interface ImportReport {
+  format: ImportFormat;
+  dryRun: boolean;
+  /** Rows that become (or would become) tickets. */
+  rows: number;
+  created: number;
+  /** Created tickets, in file order. */
+  keys: string[];
+  skipped: { line: number; reason: string }[];
+  warnings: { line: number; message: string }[];
+}
+
+export class ImportIssuesCommand extends Command<ImportReport> {
+  constructor(
+    public readonly actorId: string,
+    public readonly projectId: string,
+    public readonly csv: string,
+    /** Plan only: tell what would happen and create nothing. */
+    public readonly dryRun: boolean,
+  ) {
+    super();
+  }
+}
+
+export class ExportIssuesQuery extends Query<string> {
+  constructor(
+    public readonly viewerId: string | null,
+    public readonly projectId: string,
+  ) {
+    super();
+  }
+}
+
+/**
+ * Creates the tickets of a CSV one by one (each a normal ticket creation, with
+ * its own events), then places them under their parents. Owners and admins.
+ */
+@CommandHandler(ImportIssuesCommand)
+export class ImportIssuesCommandHandler
+  implements ICommandHandler<ImportIssuesCommand>
+{
+  constructor(
+    private readonly access: WriteAccess,
+    private readonly findProjects: FindProjectsRepository,
+    private readonly commandBus: CommandBus,
+  ) {}
+
+  async execute(command: ImportIssuesCommand): Promise<ImportReport> {
+    (await this.access.project(command.projectId)).assertCanManage(
+      command.actorId,
+    );
+    if (Buffer.byteLength(command.csv) > MAX_IMPORT_MB * 1024 * 1024)
+      throw new BusinessRuleError(
+        `The file is larger than ${MAX_IMPORT_MB} MB`,
+      );
+    const project = await this.findProjects.findById(command.projectId);
+    if (!project) throw new BusinessRuleError('The project is not ready yet');
+    const plan = planImport(command.csv, project);
+    const report: ImportReport = {
+      format: plan.format,
+      dryRun: command.dryRun,
+      rows: plan.rows.length,
+      created: 0,
+      keys: [],
+      skipped: [...plan.skipped],
+      warnings: [...plan.warnings],
+    };
+    if (command.dryRun) return report;
+
+    const created = new Map<string, string>();
+    const ids = new Map<number, string>();
+    for (const row of plan.rows) {
+      try {
+        const result: CommandResult = await this.commandBus.execute(
+          new CreateIssueCommand(
+            command.actorId,
+            project.id,
+            row.type,
+            row.title,
+            {
+              description: row.description,
+              priority: row.priority,
+              labels: row.labels,
+              storyPoints: row.storyPoints,
+              startDate: row.startDate,
+              dueDate: row.dueDate,
+            },
+            row.assigneeId,
+            null,
+            null,
+            row.status,
+          ),
+        );
+        report.created++;
+        report.keys.push(result.key ?? result.id);
+        ids.set(row.line, result.id);
+        for (const key of row.sourceKeys) created.set(key, result.id);
+        if (result.key) created.set(result.key, result.id);
+      } catch (error) {
+        report.skipped.push({
+          line: row.line,
+          reason: error instanceof Error ? error.message : String(error),
+        });
+      }
+    }
+    // Parents last: they may come after their children in the file.
+    for (const row of plan.rows) {
+      const id = ids.get(row.line);
+      const parent = row.parentSource
+        ? created.get(row.parentSource)
+        : undefined;
+      if (!id || !row.parentSource) continue;
+      if (!parent) {
+        report.warnings.push({
+          line: row.line,
+          message: `Su padre (${row.parentSource}) no está en el archivo`,
+        });
+        continue;
+      }
+      try {
+        await this.commandBus.execute(
+          new SetIssueParentCommand(command.actorId, id, parent),
+        );
+      } catch (error) {
+        report.warnings.push({
+          line: row.line,
+          message: `No cuelga de ${row.parentSource}: ${error instanceof Error ? error.message : error}`,
+        });
+      }
+    }
+    return report;
+  }
+}
+
+@QueryHandler(ExportIssuesQuery)
+export class ExportIssuesQueryHandler
+  implements IQueryHandler<ExportIssuesQuery, string>
+{
+  constructor(
+    private readonly access: ReadAccess,
+    private readonly findProjects: FindProjectsRepository,
+    private readonly findIssues: FindIssuesRepository,
+  ) {}
+
+  async execute(query: ExportIssuesQuery): Promise<string> {
+    await this.access.assertCanView(query.projectId, query.viewerId);
+    const [project, issues] = await Promise.all([
+      this.findProjects.findById(query.projectId),
+      this.findIssues.findByProject(query.projectId),
+    ]);
+    return exportIssuesCsv(
+      issues,
+      new ProjectWorkflow(project?.settings ?? DEFAULT_PROJECT_SETTINGS),
+    );
+  }
+}
+
+export const TRANSFER_HANDLERS = [
+  ImportIssuesCommandHandler,
+  ExportIssuesQueryHandler,
+];
diff --git a/libs/api/tracker/application/src/lib/transfer/transfer.spec.ts b/libs/api/tracker/application/src/lib/transfer/transfer.spec.ts
new file mode 100644
index 0000000..5ce6a83
--- /dev/null
+++ b/libs/api/tracker/application/src/lib/transfer/transfer.spec.ts
@@ -0,0 +1,85 @@
+import {
+  defaultProjectSettings,
+  IssuePriority,
+  ProjectReadModel,
+} from '@task-stream/api/tracker/domain';
+import { parseCsv, toCsv } from './csv';
+import { dayFrom, planImport } from './transfer';
+
+const project = {
+  id: 'p1',
+  key: 'WEB',
+  settings: defaultProjectSettings(),
+  members: [{ user: { id: 'u-ana', name: 'Ana García' }, role: 'MEMBER' }],
+} as unknown as ProjectReadModel;
+
+describe('CSV', () => {
+  it('round-trips quotes, commas and line breaks, and defuses formulas', () => {
+    const csv = toCsv([
+      ['a', 'b'],
+      ['say "hi", ok', 'two\nlines'],
+      ['=HYPERLINK("x")', 3],
+    ]);
+    expect(parseCsv(csv)).toEqual([
+      ['a', 'b'],
+      ['say "hi", ok', 'two\nlines'],
+      ['\'=HYPERLINK("x")', '3'],
+    ]);
+  });
+
+  it('reads Jira dates', () => {
+    expect(dayFrom('14/Nov/26 12:00 AM')).toBe('2026-11-14');
+    expect(dayFrom('2026-11-14T10:00:00Z')).toBe('2026-11-14');
+    expect(dayFrom('mañana')).toBeNull();
+  });
+});
+
+describe('import plan', () => {
+  it('maps a Jira export: types, statuses, priority, people, repeated labels', () => {
+    const csv = [
+      'Summary,Issue key,Issue id,Issue Type,Status,Status Category,Priority,Assignee,Labels,Labels,Custom field (Story Points),Parent,Due date',
+      'Pay by card,PAY-1,10001,Story,Review,In Progress,Highest,Ana García,ui,checkout,5,,14/Nov/26 12:00 AM',
+      'Card form,PAY-2,10002,Sub-task,Whatever,,Low,Nobody,,,x,10001,',
+      ',PAY-3,10003,Bug,To Do,To Do,,,,,,,',
+    ].join('\n');
+    const plan = planImport(csv, project);
+
+    expect(plan.format).toBe('jira');
+    expect(plan.rows).toHaveLength(2);
+    expect(plan.rows[0]).toMatchObject({
+      type: 'FEATURE',
+      status: 'IN_PROGRESS',
+      priority: IssuePriority.CRITICAL,
+      assigneeId: 'u-ana',
+      labels: ['ui', 'checkout'],
+      storyPoints: 5,
+      dueDate: '2026-11-14',
+      sourceKeys: ['PAY-1', '10001'],
+    });
+    expect(plan.rows[1]).toMatchObject({
+      type: 'TASK',
+      status: 'BACKLOG',
+      assigneeId: null,
+      storyPoints: null,
+      parentSource: '10001',
+    });
+    expect(plan.skipped).toEqual([{ line: 4, reason: 'Sin título' }]);
+    expect(plan.warnings.map((w) => w.line)).toEqual([3, 3, 3]);
+  });
+
+  it('reads its own export back', () => {
+    const plan = planImport(
+      'key,type,status,priority,title,assigneeId,labels,parent\nWEB-1,BUG,DONE,HIGH,Crash,u-ana,"a, b",WEB-9\n',
+      project,
+    );
+    expect(plan.format).toBe('taskstream');
+    expect(plan.rows[0]).toMatchObject({
+      type: 'BUG',
+      status: 'DONE',
+      priority: IssuePriority.HIGH,
+      assigneeId: 'u-ana',
+      labels: ['a', 'b'],
+      parentSource: 'WEB-9',
+    });
+  });
+});
diff --git a/libs/api/tracker/application/src/lib/transfer/transfer.ts b/libs/api/tracker/application/src/lib/transfer/transfer.ts
new file mode 100644
index 0000000..3fd0931
--- /dev/null
+++ b/libs/api/tracker/application/src/lib/transfer/transfer.ts
@@ -0,0 +1,312 @@
+import {
+  IssuePriority,
+  IssueReadModel,
+  ProjectReadModel,
+  ProjectWorkflow,
+  StatusCategory,
+} from '@task-stream/api/tracker/domain';
+import { parseCsv, toCsv } from './csv';
+
+/** Columns of TaskStream's own export, also what an import of it reads. */
+export const EXPORT_COLUMNS = [
+  'key',
+  'type',
+  'typeName',
+  'status',
+  'statusName',
+  'priority',
+  'title',
+  'description',
+  'assignee',
+  'assigneeId',
+  'reporter',
+  'labels',
+  'storyPoints',
+  'sprint',
+  'release',
+  'parent',
+  'startDate',
+  'dueDate',
+  'createdAt',
+  'updatedAt',
+] as const;
+
+/** Every ticket of a project as CSV (by key). */
+export function exportIssuesCsv(
+  issues: IssueReadModel[],
+  workflow: ProjectWorkflow,
+): string {
+  const rows = [...issues]
+    .sort((a, b) => a.number - b.number)
+    .map((i) => [
+      i.key,
+      i.type,
+      workflow.typeName(i.type),
+      i.status,
+      workflow.statusName(i.status),
+      i.priority,
+      i.title,
+      i.description,
+      i.assignee?.name ?? '',
+      i.assignee?.id ?? '',
+      i.reporter?.name ?? '',
+      i.labels.join(', '),
+      i.storyPoints,
+      i.sprint?.name ?? '',
+      i.release?.name ?? '',
+      i.parent?.key ?? '',
+      i.startDate,
+      i.dueDate,
+      i.createdAt,
+      i.updatedAt,
+    ]);
+  return toCsv([[...EXPORT_COLUMNS], ...rows]);
+}
+
+export type ImportFormat = 'taskstream' | 'jira';
+
+/** A row ready to become a ticket. */
+export interface ImportRow {
+  /** Number in the file (header is 1). */
+  line: number;
+  /** Its key (or Jira id) in the source, to rebuild parents. */
+  sourceKeys: string[];
+  parentSource: string | null;
+  title: string;
+  description: string | null;
+  type: string;
+  status: string;
+  priority: IssuePriority;
+  assigneeId: string | null;
+  labels: string[];
+  storyPoints: number | null;
+  startDate: string | null;
+  dueDate: string | null;
+}
+
+export interface ImportPlan {
+  format: ImportFormat;
+  rows: ImportRow[];
+  /** Rows left out, and why. */
+  skipped: { line: number; reason: string }[];
+  /** Guesses made (a type or a person not found…). */
+  warnings: { line: number; message: string }[];
+}
+
+export const MAX_IMPORT_ROWS = 2000;
+
+const JIRA_PRIORITY: Record<string, IssuePriority> = {
+  highest: IssuePriority.CRITICAL,
+  blocker: IssuePriority.CRITICAL,
+  critical: IssuePriority.CRITICAL,
+  high: IssuePriority.HIGH,
+  major: IssuePriority.HIGH,
+  medium: IssuePriority.MEDIUM,
+  low: IssuePriority.LOW,
+  minor: IssuePriority.LOW,
+  lowest: IssuePriority.LOWEST,
+  trivial: IssuePriority.LOWEST,
+};
+
+/** Jira's types, by the default type they mean here. */
+const JIRA_TYPE: Record<string, string> = {
+  bug: 'BUG',
+  defect: 'BUG',
+  story: 'FEATURE',
+  feature: 'FEATURE',
+  'new feature': 'FEATURE',
+  improvement: 'FEATURE',
+  task: 'TASK',
+  'sub-task': 'TASK',
+  subtask: 'TASK',
+  epic: 'TASK',
+  test: 'QA',
+};
+
+const JIRA_CATEGORY: Record<string, StatusCategory> = {
+  'to do': StatusCategory.TODO,
+  'in progress': StatusCategory.IN_PROGRESS,
+  done: StatusCategory.DONE,
+};
+
+const MONTHS = [
+  'jan',
+  'feb',
+  'mar',
+  'apr',
+  'may',
+  'jun',
+  'jul',
+  'aug',
+  'sep',
+  'oct',
+  'nov',
+  'dec',
+];
+
+/** `YYYY-MM-DD` from ISO or Jira's `14/Nov/26 12:00 AM`; null if neither. */
+export function dayFrom(text: string): string | null {
+  const value = text.trim();
+  if (!value) return null;
+  const iso = /^(\d{4}-\d{2}-\d{2})/.exec(value);
+  if (iso && !Number.isNaN(Date.parse(iso[1]))) return iso[1];
+  const jira = /^(\d{1,2})\/([A-Za-z]{3})\/(\d{2,4})/.exec(value);
+  if (!jira) return null;
+  const month = MONTHS.indexOf(jira[2].toLowerCase());
+  if (month === -1) return null;
+  const year = jira[3].length === 2 ? 2000 + Number(jira[3]) : Number(jira[3]);
+  return `${year}-${String(month + 1).padStart(2, '0')}-${jira[1].padStart(2, '0')}`;
+}
+
+/**
+ * Reads a CSV exported from TaskStream or from Jira and plans the tickets it
+ * would create in `project`: types, statuses and people are matched by id or
+ * by name, and whatever cannot be matched falls back with a warning.
+ */
+export function planImport(
+  text: string,
+  project: ProjectReadModel,
+): ImportPlan {
+  const workflow = new ProjectWorkflow(project.settings);
+  const [header = [], ...body] = parseCsv(text);
+  const names = header.map((h) => h.trim().toLowerCase());
+  const format: ImportFormat =
+    names.includes('summary') && names.includes('issue key')
+      ? 'jira'
+      : 'taskstream';
+  /** Values of every column called `name` (Jira repeats Labels, Sprint…). */
+  const all = (row: string[], ...wanted: string[]) =>
+    names
+      .map((n, i) => (wanted.includes(n) ? (row[i] ?? '').trim() : ''))
+      .filter(Boolean);
+  const one = (row: string[], ...wanted: string[]) =>
+    all(row, ...wanted)[0] ?? '';
+
+  const types = workflow.settings.issueTypes.filter((t) => !t.archived);
+  const statuses = workflow.settings.statuses.filter((s) => !s.archived);
+  const byName = <T extends { id: string; name: string }>(
+    list: T[],
+    value: string,
+  ) =>
+    list.find(
+      (item) =>
+        item.id.toLowerCase() === value.toLowerCase() ||
+        item.name.toLowerCase() === value.toLowerCase(),
+    );
+  const members = project.members.map((m) => m.user);
+
+  const plan: ImportPlan = { format, rows: [], skipped: [], warnings: [] };
+  body.slice(0, MAX_IMPORT_ROWS).forEach((row, index) => {
+    const line = index + 2;
+    const warn = (message: string) => plan.warnings.push({ line, message });
+    const title = one(row, 'title', 'summary');
+    if (!title) {
+      plan.skipped.push({ line, reason: 'Sin título' });
+      return;
+    }
+
+    const typeText = one(row, 'type', 'typename', 'issue type');
+    let type =
+      byName(types, typeText)?.id ??
+      byName(types, one(row, 'typename'))?.id ??
+      (format === 'jira'
+        ? types.find((t) => t.id === JIRA_TYPE[typeText.toLowerCase()])?.id
+        : undefined);
+    if (!type) {
+      type = types[0].id;
+      if (typeText)
+        warn(`Tipo «${typeText}» desconocido: queda como ${types[0].name}`);
+    }
+
+    const statusText = one(row, 'status', 'statusname');
+    let status =
+      byName(statuses, statusText)?.id ??
+      byName(statuses, one(row, 'statusname'))?.id;
+    if (!status && format === 'jira') {
+      const category = JIRA_CATEGORY[one(row, 'status category').toLowerCase()];
+      status = statuses.find((s) => s.category === category)?.id;
+    }
+    if (!status) {
+      status = workflow.initialStatus();
+      if (statusText)
+        warn(
+          `Estado «${statusText}» desconocido: empieza en ${workflow.statusName(status)}`,
+        );
+    }
+
+    const priorityText = one(row, 'priority').toLowerCase();
+    const priority = (Object.values(IssuePriority) as string[]).includes(
+      priorityText.toUpperCase(),
+    )
+      ? (priorityText.toUpperCase() as IssuePriority)
+      : (JIRA_PRIORITY[priorityText] ?? IssuePriority.MEDIUM);
+
+    const assigneeText = one(row, 'assigneeid', 'assignee', 'assignee id');
+    const assignee = assigneeText
+      ? members.find(
+          (u) =>
+            u.id === assigneeText ||
+            u.name.toLowerCase() === one(row, 'assignee').toLowerCase(),
+        )
+      : undefined;
+    if (assigneeText && !assignee)
+      warn(
+        `«${one(row, 'assignee') || assigneeText}» no es miembro del proyecto: queda sin asignar`,
+      );
+
+    const pointsText = one(
+      row,
+      'storypoints',
+      'story points',
+      'custom field (story points)',
+      'custom field (story point estimate)',
+    );
+    let storyPoints: number | null = null;
+    if (pointsText) {
+      const points = Number(pointsText.replace(',', '.'));
+      if (Number.isInteger(points) && points >= 0 && points <= 100)
+        storyPoints = points;
+      else warn(`Estimación «${pointsText}» no válida: queda sin estimar`);
+    }
+
+    const labels = [
+      ...new Set(
+        all(row, 'labels')
+          .flatMap((l) => l.split(/[,;\s]+/))
+          .map((l) => l.trim().toLowerCase())
+          .filter(Boolean),
+      ),
+    ].slice(0, 20);
+
+    const dueText = one(row, 'duedate', 'due date');
+    const dueDate = dayFrom(dueText);
+    if (dueText && !dueDate) warn(`Fecha límite «${dueText}» no reconocida`);
+    const startDate = dayFrom(
+      one(row, 'startdate', 'start date', 'custom field (start date)'),
+    );
+
+    plan.rows.push({
+      line,
+      sourceKeys: [one(row, 'key', 'issue key'), one(row, 'issue id')].filter(
+        Boolean,
+      ),
+      parentSource: one(row, 'parent', 'parent id', 'parent key') || null,
+      title: title.slice(0, 255),
+      description: one(row, 'description') || null,
+      type,
+      status,
+      priority,
+      assigneeId: assignee?.id ?? null,
+      labels,
+      storyPoints,
+      startDate: startDate && dueDate && startDate > dueDate ? null : startDate,
+      dueDate,
+    });
+  });
+  if (body.length > MAX_IMPORT_ROWS)
+    plan.skipped.push({
+      line: MAX_IMPORT_ROWS + 2,
+      reason: `Solo se importan ${MAX_IMPORT_ROWS} filas por archivo; sobran ${body.length - MAX_IMPORT_ROWS}`,
+    });
+  return plan;
+}
diff --git a/libs/api/tracker/domain/src/lib/factories/issue.factory.ts b/libs/api/tracker/domain/src/lib/factories/issue.factory.ts
index 2fc1c0e..af3568c 100644
--- a/libs/api/tracker/domain/src/lib/factories/issue.factory.ts
+++ b/libs/api/tracker/domain/src/lib/factories/issue.factory.ts
@@ -18,6 +18,17 @@ export interface CreateIssueProps extends IssueDetails {
   type: string;
   reporterId: string;
   assigneeId?: string | null;
+  /** Imports only: an active status of the workflow to start in. */
+  status?: string | null;
+}
+
+/** The status asked for if it is active in the workflow, else the first one. */
+function startingStatus(
+  status: string | null | undefined,
+  workflow: ProjectWorkflow,
+): string {
+  const asked = status ? workflow.status(status) : undefined;
+  return asked && !asked.archived ? asked.id : workflow.initialStatus();
 }
 
 @Injectable()
@@ -51,7 +62,7 @@ export class IssueFactory {
       area: props.area ?? null,
       title,
       description: details.description ?? null,
-      status: workflow.initialStatus(),
+      status: startingStatus(props.status, workflow),
       priority: props.priority ?? IssuePriority.MEDIUM,
       reporterId: props.reporterId,
       assigneeId: props.assigneeId ?? null,
diff --git a/libs/api/tracker/presenters/src/lib/http/dto/requests.dto.ts b/libs/api/tracker/presenters/src/lib/http/dto/requests.dto.ts
index 4f3bc55..611154e 100644
--- a/libs/api/tracker/presenters/src/lib/http/dto/requests.dto.ts
+++ b/libs/api/tracker/presenters/src/lib/http/dto/requests.dto.ts
@@ -754,6 +754,17 @@ export class UpdateWebhookDto extends PartialType(CreateWebhookDto) {
   active?: boolean;
 }
 
+export class ImportQueryDto {
+  @ApiPropertyOptional({
+    default: false,
+    description: 'Only tell what would be created',
+  })
+  @IsOptional()
+  @Transform(toBoolean)
+  @IsBoolean()
+  dryRun = false;
+}
+
 export class RankIssueDto {
   @ApiPropertyOptional({
     type: String,
diff --git a/libs/api/tracker/presenters/src/lib/http/dto/responses.dto.ts b/libs/api/tracker/presenters/src/lib/http/dto/responses.dto.ts
index 462703f..2d23dae 100644
--- a/libs/api/tracker/presenters/src/lib/http/dto/responses.dto.ts
+++ b/libs/api/tracker/presenters/src/lib/http/dto/responses.dto.ts
@@ -194,6 +194,25 @@ export class WebhookCreatedDto {
   secret!: string;
 }
 
+export class ImportLineDto {
+  @ApiProperty({ description: 'Line of the file (the header is 1)' })
+  line!: number;
+  @ApiPropertyOptional() reason?: string;
+  @ApiPropertyOptional() message?: string;
+}
+
+export class ImportReportDto {
+  @ApiProperty({ enum: ['taskstream', 'jira'] }) format!: string;
+  @ApiProperty({ description: 'Nothing was created: a preview' })
+  dryRun!: boolean;
+  @ApiProperty({ description: 'Rows that become tickets' }) rows!: number;
+  @ApiProperty() created!: number;
+  @ApiProperty({ type: [String], example: ['WEB-41', 'WEB-42'] })
+  keys!: string[];
+  @ApiProperty({ type: [ImportLineDto] }) skipped!: ImportLineDto[];
+  @ApiProperty({ type: [ImportLineDto] }) warnings!: ImportLineDto[];
+}
+
 export class GitDeliveryResultDto {
   @ApiProperty({ description: 'Tickets that got something new' })
   recorded!: number;
diff --git a/libs/api/tracker/presenters/src/lib/http/transfer.controller.ts b/libs/api/tracker/presenters/src/lib/http/transfer.controller.ts
new file mode 100644
index 0000000..29cac5a
--- /dev/null
+++ b/libs/api/tracker/presenters/src/lib/http/transfer.controller.ts
@@ -0,0 +1,117 @@
+import {
+  Controller,
+  Get,
+  HttpCode,
+  Param,
+  Post,
+  Query,
+  Res,
+  StreamableFile,
+  UploadedFile,
+  UseInterceptors,
+} from '@nestjs/common';
+import { FileInterceptor } from '@nestjs/platform-express';
+import {
+  ApiBody,
+  ApiConsumes,
+  ApiOkResponse,
+  ApiOperation,
+  ApiParam,
+  ApiProduces,
+  ApiTags,
+} from '@nestjs/swagger';
+import { User } from '@task-stream/api/identity/domain';
+import {
+  ApiOptionalPireonAuth,
+  ApiPireonAuth,
+  CurrentUser,
+} from '@task-stream/api/identity/presenters';
+import { ValidationError } from '@task-stream/api/shared/domain';
+import {
+  ApiCommandErrors,
+  ApiReadErrors,
+} from '@task-stream/api/shared/presenters';
+import { TransferService } from '@task-stream/api/tracker/application';
+import { Response } from 'express';
+import { viewerOf } from '../common/viewer';
+import { ImportQueryDto } from './dto/requests.dto';
+import { ImportReportDto } from './dto/responses.dto';
+import { Refs } from './refs';
+
+const PROJECT = ApiParam({
+  name: 'project',
+  description: 'Project id or key',
+  example: 'WEB',
+});
+
+/** Tickets in and out as CSV: TaskStream's own, or Jira's export. */
+@ApiTags('Import and export')
+@ApiPireonAuth()
+@Controller('projects/:project')
+export class TransferController {
+  constructor(
+    private readonly transfer: TransferService,
+    private readonly refs: Refs,
+  ) {}
+
+  @Get('export.csv')
+  @ApiOptionalPireonAuth()
+  @PROJECT
+  @ApiProduces('text/csv')
+  @ApiOperation({
+    summary: 'Every ticket of the project as CSV',
+    description:
+      'UTF-8 with BOM. Cells that a spreadsheet would run as a formula start with a quote mark.',
+  })
+  @ApiOkResponse({ description: 'The CSV file' })
+  @ApiReadErrors()
+  async exportCsv(
+    @CurrentUser() me: User | undefined,
+    @Param('project') project: string,
+    @Res({ passthrough: true }) res: Response,
+  ): Promise<StreamableFile> {
+    const viewer = viewerOf(me);
+    const projectId = await this.refs.projectId(viewer, project);
+    const csv = await this.transfer.exportCsv(viewer, projectId);
+    res.set({
+      'Content-Type': 'text/csv; charset=utf-8',
+      'Content-Disposition': `attachment; filename="${project.replace(/[^\w-]/g, '') || 'tickets'}.csv"`,
+      'X-Content-Type-Options': 'nosniff',
+    });
+    return new StreamableFile(Buffer.from(csv, 'utf8'));
+  }
+
+  @Post('import')
+  @HttpCode(200)
+  @PROJECT
+  @UseInterceptors(FileInterceptor('file'))
+  @ApiConsumes('multipart/form-data')
+  @ApiBody({
+    schema: {
+      type: 'object',
+      properties: { file: { type: 'string', format: 'binary' } },
+      required: ['file'],
+    },
+  })
+  @ApiOperation({
+    summary: 'Create tickets from a CSV (owners and admins)',
+    description:
+      'TaskStream export or Jira CSV export, up to 5 MB and 2000 rows. Types, statuses and people are matched by id or name; the rest falls back with a warning. With dryRun=true nothing is created.',
+  })
+  @ApiOkResponse({ type: ImportReportDto })
+  @ApiCommandErrors()
+  async importCsv(
+    @CurrentUser() me: User,
+    @Param('project') project: string,
+    @UploadedFile() file: { buffer: Buffer } | undefined,
+    @Query() query: ImportQueryDto,
+  ) {
+    if (!file) throw new ValidationError('Send the CSV as `file`');
+    return this.transfer.importCsv(
+      me.id,
+      await this.refs.projectId(me.id, project),
+      file.buffer.toString('utf8'),
+      query.dryRun,
+    );
+  }
+}
diff --git a/libs/api/tracker/presenters/src/lib/tracker-presenters.module.ts b/libs/api/tracker/presenters/src/lib/tracker-presenters.module.ts
index 7d44eea..f313f89 100644
--- a/libs/api/tracker/presenters/src/lib/tracker-presenters.module.ts
+++ b/libs/api/tracker/presenters/src/lib/tracker-presenters.module.ts
@@ -24,6 +24,7 @@ import { GitController } from './http/git.controller';
 import { GitResolver } from './graphql/git.resolver';
 import { WebhookResolver } from './graphql/webhook.resolver';
 import { WebhooksController } from './http/webhooks.controller';
+import { TransferController } from './http/transfer.controller';
 
 /**
  * Driving adapters of the tracker context: GraphQL (queries, mutations,
@@ -57,6 +58,7 @@ import { WebhooksController } from './http/webhooks.controller';
     SprintsController,
     GitController,
     WebhooksController,
+    TransferController,
   ],
   providers: [
     Refs,
diff --git a/libs/web/tracker/domain/src/lib/models/models.ts b/libs/web/tracker/domain/src/lib/models/models.ts
index 34762a1..a042146 100644
--- a/libs/web/tracker/domain/src/lib/models/models.ts
+++ b/libs/web/tracker/domain/src/lib/models/models.ts
@@ -191,6 +191,17 @@ export interface Webhook {
   lastDelivery: WebhookDelivery | null;
 }
 
+/** What an import did (or, as a preview, would do). */
+export interface ImportReport {
+  format: 'taskstream' | 'jira';
+  dryRun: boolean;
+  rows: number;
+  created: number;
+  keys: string[];
+  skipped: { line: number; reason?: string }[];
+  warnings: { line: number; message?: string }[];
+}
+
 /** The project's webhook for GitHub, Gitea or GitLab. */
 export interface GitIntegration {
   enabled: boolean;
diff --git a/libs/web/tracker/domain/src/lib/ports/gateways.ts b/libs/web/tracker/domain/src/lib/ports/gateways.ts
index 018bf6e..ec7faf8 100644
--- a/libs/web/tracker/domain/src/lib/ports/gateways.ts
+++ b/libs/web/tracker/domain/src/lib/ports/gateways.ts
@@ -6,6 +6,7 @@ import {
   Comment,
   Epic,
   GitIntegration,
+  ImportReport,
   Webhook,
   WebhookDelivery,
   SavedFilter,
@@ -133,6 +134,17 @@ export abstract class IssuesGateway {
   ): Observable<CommandResult>;
 }
 
+/** Tickets in and out as CSV. */
+export abstract class TransferGateway {
+  abstract exportCsv(projectId: string): Observable<Blob>;
+  /** `dryRun`: only tell what would be created. */
+  abstract importCsv(
+    projectId: string,
+    file: File,
+    dryRun: boolean,
+  ): Observable<ImportReport>;
+}
+
 /** The project's outgoing webhooks (owners and admins). */
 export abstract class WebhooksGateway {
   abstract list(projectId: string): Observable<Webhook[]>;
diff --git a/libs/web/tracker/infrastructure/src/lib/adapters/http-transfer.gateway.ts b/libs/web/tracker/infrastructure/src/lib/adapters/http-transfer.gateway.ts
new file mode 100644
index 0000000..6c41670
--- /dev/null
+++ b/libs/web/tracker/infrastructure/src/lib/adapters/http-transfer.gateway.ts
@@ -0,0 +1,58 @@
+import { HttpClient, HttpHeaders } from '@angular/common/http';
+import { inject, Injectable } from '@angular/core';
+import {
+  AccessTokenSource,
+  API_CONFIG,
+} from '@task-stream/web/shared/infrastructure';
+import { ImportReport, TransferGateway } from '@task-stream/web/tracker/domain';
+import { from, Observable, switchMap } from 'rxjs';
+
+/** CSV files travel over REST, like attachments. */
+@Injectable()
+export class HttpTransferGateway extends TransferGateway {
+  private readonly http = inject(HttpClient);
+  private readonly api = inject(API_CONFIG);
+  private readonly tokens = inject(AccessTokenSource);
+
+  exportCsv(projectId: string): Observable<Blob> {
+    return this.authorized((headers) =>
+      this.http.get(`${this.base(projectId)}/export.csv`, {
+        headers,
+        responseType: 'blob',
+      }),
+    );
+  }
+
+  importCsv(
+    projectId: string,
+    file: File,
+    dryRun: boolean,
+  ): Observable<ImportReport> {
+    const body = new FormData();
+    body.append('file', file, file.name);
+    return this.authorized((headers) =>
+      this.http.post<ImportReport>(`${this.base(projectId)}/import`, body, {
+        headers,
+        params: { dryRun: String(dryRun) },
+      }),
+    );
+  }
+
+  private base(projectId: string): string {
+    return `${this.api.restUrl}/projects/${encodeURIComponent(projectId)}`;
+  }
+
+  private authorized<T>(
+    request: (headers: HttpHeaders) => Observable<T>,
+  ): Observable<T> {
+    return from(this.tokens.accessToken()).pipe(
+      switchMap((token) =>
+        request(
+          token
+            ? new HttpHeaders({ Authorization: `Bearer ${token}` })
+            : new HttpHeaders(),
+        ),
+      ),
+    );
+  }
+}
diff --git a/libs/web/tracker/infrastructure/src/lib/tracker-infrastructure.providers.ts b/libs/web/tracker/infrastructure/src/lib/tracker-infrastructure.providers.ts
index 10c362e..dc18260 100644
--- a/libs/web/tracker/infrastructure/src/lib/tracker-infrastructure.providers.ts
+++ b/libs/web/tracker/infrastructure/src/lib/tracker-infrastructure.providers.ts
@@ -14,6 +14,7 @@ import {
   SprintsGateway,
   GitGateway,
   WebhooksGateway,
+  TransferGateway,
   TrackerRealtimeGateway,
   UsersGateway,
 } from '@task-stream/web/tracker/domain';
@@ -32,6 +33,7 @@ import { GraphqlSavedFiltersGateway } from './adapters/graphql-saved-filters.gat
 import { GraphqlSprintsGateway } from './adapters/graphql-sprints.gateway';
 import { GraphqlGitGateway } from './adapters/graphql-git.gateway';
 import { GraphqlWebhooksGateway } from './adapters/graphql-webhooks.gateway';
+import { HttpTransferGateway } from './adapters/http-transfer.gateway';
 
 /** Ports → GraphQL adapters (and REST for files). */
 export function provideTrackerInfrastructure(): EnvironmentProviders {
@@ -49,5 +51,6 @@ export function provideTrackerInfrastructure(): EnvironmentProviders {
     { provide: SprintsGateway, useClass: GraphqlSprintsGateway },
     { provide: GitGateway, useClass: GraphqlGitGateway },
     { provide: WebhooksGateway, useClass: GraphqlWebhooksGateway },
+    { provide: TransferGateway, useClass: HttpTransferGateway },
   ]);
 }
diff --git a/libs/web/tracker/presenters/src/lib/pages/settings.page.ts b/libs/web/tracker/presenters/src/lib/pages/settings.page.ts
index b33abe8..e2c33ff 100644
--- a/libs/web/tracker/presenters/src/lib/pages/settings.page.ts
+++ b/libs/web/tracker/presenters/src/lib/pages/settings.page.ts
@@ -18,6 +18,7 @@ import { NgTemplateOutlet } from '@angular/common';
 import { PiIconComponent, PiNoteComponent } from '@pi/ui';
 import { GitIntegrationComponent } from '../ui/git-integration';
 import { WebhooksComponent } from '../ui/webhooks';
+import { TransferComponent } from '../ui/transfer';
 import { ProjectFacade } from '@task-stream/web/tracker/application';
 import {
   ProjectSettings,
@@ -55,6 +56,7 @@ function idFrom(name: string): string {
   imports: [
     GitIntegrationComponent,
     WebhooksComponent,
+    TransferComponent,
     CdkDropList,
     CdkDrag,
     CdkDragHandle,
@@ -471,6 +473,7 @@ function idFrom(name: string): string {
           [projectKey]="project.key"
         />
         <ts-webhooks [projectId]="project.id" />
+        <ts-transfer [projectId]="project.id" [projectKey]="project.key" />
       }
 
       @if (facade.isOwner() && facade.project(); as project) {
diff --git a/libs/web/tracker/presenters/src/lib/ui/transfer.ts b/libs/web/tracker/presenters/src/lib/ui/transfer.ts
new file mode 100644
index 0000000..b0257fd
--- /dev/null
+++ b/libs/web/tracker/presenters/src/lib/ui/transfer.ts
@@ -0,0 +1,213 @@
+import {
+  ChangeDetectionStrategy,
+  Component,
+  DestroyRef,
+  inject,
+  input,
+  signal,
+} from '@angular/core';
+import { takeUntilDestroyed } from '@angular/core/rxjs-interop';
+import { PiActionButtonComponent, PiFileUploadComponent } from '@pi/ui';
+import { ToastService } from '@task-stream/web/shared/ui';
+import { ImportReport, TransferGateway } from '@task-stream/web/tracker/domain';
+
+/** Settings card: export every ticket as CSV, or import a CSV (ours or Jira's). */
+@Component({
+  selector: 'ts-transfer',
+  changeDetection: ChangeDetectionStrategy.OnPush,
+  imports: [PiActionButtonComponent, PiFileUploadComponent],
+  template: `
+    <section
+      class="ts-panel ts-block ts-transfer"
+      aria-labelledby="transfer-title"
+    >
+      <div>
+        <h3 id="transfer-title">Importar y exportar</h3>
+        <p class="ts-muted">
+          Exporta todos los tickets a CSV, o crea tickets desde un CSV de
+          TaskStream o una exportación CSV de Jira (hasta 2000 filas). Antes de
+          importar verás qué se va a crear.
+        </p>
+      </div>
+      <div>
+        <pi-action-button
+          size="small"
+          color="grey"
+          appearance="outline"
+          [text]="exporting() ? 'Exportando…' : 'Exportar CSV'"
+          [disabled]="exporting()"
+          (execute)="exportCsv()"
+        />
+      </div>
+
+      <pi-file-upload
+        label="CSV para importar"
+        hint="Exportación de TaskStream o de Jira («Exportar → CSV (todos los campos)»)"
+        accept=".csv,text/csv"
+        [multiple]="false"
+        [maxFiles]="1"
+        [maxSizeBytes]="maxBytes"
+        [(value)]="files"
+        (valueChange)="preview()"
+      />
+
+      @if (report(); as plan) {
+        <div class="ts-transfer__report" role="status">
+          <p>
+            @if (plan.dryRun) {
+              Formato {{ plan.format === 'jira' ? 'Jira' : 'TaskStream' }}: se
+              crearán <strong>{{ plan.rows }}</strong> tickets.
+            } @else {
+              Creados <strong>{{ plan.created }}</strong> tickets
+              @if (plan.keys.length) {
+                ({{ plan.keys[0] }}
+                @if (plan.keys.length > 1) {
+                  … {{ plan.keys[plan.keys.length - 1] }}
+                }
+                ).
+              }
+            }
+          </p>
+          @if (plan.skipped.length) {
+            <p class="ts-transfer__bad">
+              {{ plan.skipped.length }} fila(s) fuera:
+              {{ lines(plan.skipped, 'reason') }}
+            </p>
+          }
+          @if (plan.warnings.length) {
+            <details>
+              <summary>{{ plan.warnings.length }} aviso(s)</summary>
+              <ul>
+                @for (warning of plan.warnings.slice(0, 30); track $index) {
+                  <li>Línea {{ warning.line }}: {{ warning.message }}</li>
+                }
+              </ul>
+            </details>
+          }
+          @if (plan.dryRun && plan.rows) {
+            <pi-action-button
+              size="small"
+              color="primary"
+              [text]="
+                importing()
+                  ? 'Importando…'
+                  : 'Importar ' + plan.rows + ' tickets'
+              "
+              [disabled]="importing()"
+              (execute)="importCsv()"
+            />
+          }
+        </div>
+      }
+    </section>
+  `,
+  styles: `
+    .ts-transfer {
+      display: grid;
+      gap: 0.75rem;
+      h3 {
+        margin: 0 0 0.25rem;
+      }
+    }
+    .ts-transfer__report {
+      display: grid;
+      gap: 0.5rem;
+      padding: 0.75rem;
+      border-radius: 0.5rem;
+      background: color-mix(in srgb, var(--ts-brand) 8%, transparent);
+      p,
+      ul {
+        margin: 0;
+      }
+      ul {
+        padding-left: 1.25rem;
+        font-size: 0.875rem;
+      }
+    }
+    .ts-transfer__bad {
+      color: var(--ts-c-red, var(--ts-ink));
+      font-size: 0.875rem;
+    }
+  `,
+})
+export class TransferComponent {
+  readonly projectId = input.required<string>();
+  readonly projectKey = input.required<string>();
+
+  private readonly gateway = inject(TransferGateway);
+  private readonly toast = inject(ToastService);
+  private readonly destroyRef = inject(DestroyRef);
+  protected readonly maxBytes = 5 * 1024 * 1024;
+  protected readonly files = signal<File[]>([]);
+  protected readonly report = signal<ImportReport | null>(null);
+  protected readonly exporting = signal(false);
+  protected readonly importing = signal(false);
+
+  protected lines(
+    items: { line: number; reason?: string }[],
+    field: 'reason',
+  ): string {
+    return items
+      .slice(0, 5)
+      .map((i) => `línea ${i.line} (${i[field]})`)
+      .join('; ');
+  }
+
+  protected exportCsv(): void {
+    this.exporting.set(true);
+    this.gateway
+      .exportCsv(this.projectId())
+      .pipe(takeUntilDestroyed(this.destroyRef))
+      .subscribe({
+        next: (blob) => {
+          const url = URL.createObjectURL(blob);
+          const link = document.createElement('a');
+          link.href = url;
+          link.download = `${this.projectKey()}-tickets.csv`;
+          link.click();
+          URL.revokeObjectURL(url);
+          this.exporting.set(false);
+        },
+        error: () => {
+          this.exporting.set(false);
+          this.toast.error('No se pudo exportar');
+        },
+      });
+  }
+
+  /** A dry run as soon as a file is chosen. */
+  protected preview(): void {
+    const [file] = this.files();
+    this.report.set(null);
+    if (!file) return;
+    this.run(file, true);
+  }
+
+  protected importCsv(): void {
+    const [file] = this.files();
+    if (file) this.run(file, false);
+  }
+
+  private run(file: File, dryRun: boolean): void {
+    this.importing.set(!dryRun);
+    this.gateway
+      .importCsv(this.projectId(), file, dryRun)
+      .pipe(takeUntilDestroyed(this.destroyRef))
+      .subscribe({
+        next: (report) => {
+          this.report.set(report);
+          this.importing.set(false);
+          if (!dryRun) {
+            this.files.set([]);
+            this.toast.success(`${report.created} tickets importados`);
+          }
+        },
+        error: (error) => {
+          this.importing.set(false);
+          const message = (error as { error?: { message?: string } })?.error
+            ?.message;
+          this.toast.error(message || 'No se pudo leer el CSV');
+        },
+      });
+  }
+}