A top-level comment and its replies can be resolved by whoever can
change the ticket (CommentThreadResolvedEvent), with an optional
conclusion added as a reply marked as a decision, so it shows above the
ticket. A settled conversation folds to one line (topic, who settled it
and the conclusion) and can be unfolded or reopened; the header counts
the open ones, and finishing the ticket with one open asks first.
«Ana está escribiendo…» shows in the conversation being answered, at
once: a `typing` mutation publishes to a Redis channel per ticket
(`typing` subscription), never stored. In replies, Enter sends and
Shift+Enter breaks the line, except inside lists and code.
API: resolveThread / PUT-DELETE /api/comments/{id}/resolution, Comment
.resolved/resolvedBy/resolvedAt, typing mutation and subscription. MCP:
resolve_thread.
Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
A project member can be a GUEST. In a private project a guest only sees
the tickets they take part in (opened, assigned or followed): every other
ticket answers 404, also in my work, realtime changes, blockers and
linked tickets, and project-wide views (activity, statistics, dashboard,
releases, sprints, epics, trash) answer 403. Guests open tickets without
assigning or planning them, and comment, attach, follow and vote on their
own; they change nothing else. In a public project they see what anyone
does. The web gives them only Tablero, Lista and Miembros and loads none
of the project-wide data.
Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
Plan sprints with dates and a goal, run one at a time per project, and
put tickets in them from the ticket page. The Sprints tab follows the one
under way with its progress and a burndown in tickets or points against
the ideal line. Closing a sprint sends what was left to the next one or
back to the backlog; the board can be filtered by sprint.
Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
